Cookie Policy
Last Updated: January 15, 2025
At Hypermaxon, we believe you should know exactly what happens when you visit our site. This policy explains how we use cookies and similar tracking technologies on hypermaxon.com. We're not fans of legalese either, so we've kept this straightforward.
What Actually Are Cookies?
Think of cookies as small text files that websites place on your device. They help us remember things about your visit—like whether you've been here before or what language you prefer. They're not programs and can't harm your computer.
When you visit our site, cookies help us understand how you interact with our content. Some are necessary for the site to work properly. Others help us improve your experience or understand which technical support topics interest you most.
Types of Cookies We Use
EEssential Cookies
These keep the site running. Without them, you wouldn't be able to navigate between pages or access secure areas. We can't really turn these off without breaking things.
FFunctional Cookies
These remember your preferences—like whether you've dismissed a notification or which contact form you filled out. They make your experience smoother on repeat visits.
AAnalytics Cookies
We use these to see which pages people actually read and how long they stay. It helps us figure out what's working and what needs improvement. All data is aggregated and anonymous.
PPerformance Cookies
These help us understand how fast our pages load and where bottlenecks occur. For a tech support company, speed matters, so we track this carefully.
Specific Cookies on Hypermaxon.com
Here's what we actually use. No surprises, no hidden trackers.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your session while browsing our site | Session only |
| user_preferences | Remembers your language and display settings | 12 months |
| analytics_visitor | Tracks anonymous visit data for site improvement | 24 months |
| form_progress | Saves your contact form data if you navigate away | 7 days |
| support_ticket_ref | Links you to your support request across visits | 30 days |
Third-Party Cookies
We try to keep third-party involvement minimal, but some services require their own cookies to function. For example, if we embed a support video from an external platform, they might set their own cookies. We only work with providers who respect privacy.
Currently, we don't use advertising cookies or share your data with marketing networks. Our focus is technical support for clients in Thailand, not building advertising profiles.
Your Data, Your Control
You can manage or delete cookies at any time through your browser settings. Keep in mind that blocking all cookies might affect how our site works—some features need them to function properly.
How to Manage Cookies in Your Browser
Every browser handles cookies differently. Here's how to adjust settings in the most common ones:
Google Chrome
Go to Settings → Privacy and Security → Cookies and other site data. From there, you can block all cookies, block third-party cookies only, or clear existing ones.
Mozilla Firefox
Open Settings → Privacy & Security → Cookies and Site Data. Firefox offers enhanced tracking protection with several preset levels you can choose from.
Safari
Navigate to Preferences → Privacy. Safari blocks most third-party cookies by default, but you can adjust this or clear all stored data.
Microsoft Edge
Access Settings → Cookies and site permissions → Cookies and site data. Edge lets you block specific sites or clear cookies after each session.
Do Not Track Signals
Some browsers send "Do Not Track" signals to websites. We respect these signals. When we detect one, we disable optional tracking cookies and only use essential ones needed for site functionality.
Cookie Retention and Deletion
Different cookies stick around for different periods:
- Session cookies disappear when you close your browser
- Functional cookies typically last between 30 days and 12 months
- Analytics cookies may persist for up to 24 months to track long-term trends
- You can manually delete all cookies through your browser settings anytime
Changes to This Policy
Technology changes, and so do our practices. If we make significant updates to how we use cookies, we'll update this page and change the date at the top. For major changes, we might add a notification on the homepage for a few weeks.
We recommend checking back occasionally, especially if you're particular about privacy settings. We don't change things often, but when we do, we'll be transparent about it.
Contact Information
Questions about cookies or how we handle data? We're here to help.
- Email: help@hypermaxon.com
- Phone: +6638492509
- Address: 6/109 ซอย โรงแรม เดอะ ซิตี้, Si Racha, ศรีราชา, Chon Buri 20110, Thailand
Still Have Questions?
If something here isn't clear or you need more specific information about our data practices, reach out. We'd rather answer your questions than leave you wondering.
Contact Our Team